Salesforce has launched Agentforce 2.0, revolutionizing enterprise workflows with AI-powered digital labor. This latest iteration empowers businesses to deploy autonomous agents across departments, seamlessly integrate workflows, and enhance collaboration in platforms like Slack.

𝗞𝗲𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀:

Pre-built Skills Library: Customizable agent skills spanning CRM, Slack, Tableau, and more.

Enhanced Reasoning & Retrieval: Advanced capabilities for precise answers and multi-step task execution.

Integration with Slack: Teams can now engage with agents directly within conversations for streamlined operations.

Partner Ecosystem: Extend capabilities with partner-built skills via Salesforce AppExchange.

𝗥𝗲𝗮𝗹-𝗪𝗼𝗿𝗹𝗱 𝗜𝗺𝗽𝗮𝗰𝘁:

Organizations like Accenture, The Adecco Group, Finnair, Indeed, and SharkNinja are leveraging Agentforce to streamline operations, boost efficiency, and unlock growth potential. From personalized job seeker engagement to enhanced customer support, the platform is reshaping industries by merging human expertise with AI precision.