Walmart is stepping into a new era of retail, driven by the need to quickly adapt to shifting consumer expectations. According to the company’s inaugural Adaptive Retail report, retailers must provide tailored shopping experiences and reduce decision-making burdens for customers to thrive. 📈

The survey highlights several key trends:

1. Personalization:

Over half of respondents want tools that recommend products based on their personal space or body type. 🧑‍🤝‍🧑📦

2. Multi-Tasking:

Shoppers often multitask and use social media for purchase inspiration. 📺📱

3. Experience Expectations:

Online shoppers expect immediate product availability, while in-store customers desire online conveniences like no-checkout lines. 🛍️💻